Your toilet macerator enquiry
What matters for this product
Give the enclosed macerator model and which sanitary fittings connect to it. Stop using connected fittings if waste backs up; do not open the unit or add drain chemicals.
A warning or error appears
Copy the complete message exactly, with letters and leading zeroes. The same-looking code can mean different things on different models; a code alone does not identify a replacement part.
Runs unexpectedly or for longer
Describe what was used immediately beforehand and which fittings connect to the macerator. Do not open the casing or add chemicals to try to stop the running.
Keep the model with the symptom
For Saniflo, keep the exact name as printed on the label and every model ending. Paperwork or an accessible label can provide the product reference. A guide does not confirm current parts stock or that every model can be accepted.
Agree the proposed next step
The team checks the actual model, work, charges and access before confirming a Monday–Thursday visit. Describe observations rather than ordering a component from a web symptom.