Your tumble dryer enquiry
What matters for this product
Identify vented, condenser or heat-pump technology and report the load, programme and result. Compressor and sealed refrigerant-circuit work are excluded.
A warning or error appears
Copy the complete message exactly, with letters and leading zeroes. The same-looking code can mean different things on different models; a code alone does not identify a replacement part.
No response from the controls
Say whether the display is blank or controls simply do not respond, and whether anything changed in normal use. Do not remove covers or attempt electrical measurements.
Keep the model with the symptom
For De Dietrich, keep the exact name as printed on the label and every model ending. Paperwork or an accessible label can provide the product reference. A guide does not confirm current parts stock or that every model can be accepted.
Agree the proposed next step
The team checks the actual model, work, charges and access before confirming a Monday–Thursday visit. Describe observations rather than ordering a component from a web symptom.