Hob · Observation guide
One zone responds differently.
Identify the zone and any displayed warning. For induction, describe whether the behaviour follows a particular pan without repeatedly testing an unsafe appliance.
Suitable work, charges and Monday–Thursday visits confirmed individually.
Describe this hob behaviour
For an electric or induction hob, identify the affected zone and what the controls display. Gas-related enquiries must be confirmed before attendance.
Keep what still works in the account
A useful enquiry includes both the changed behaviour and any ordinary functions that still work. Do not repeat a test that involves smoke, burning, unsafe movement, leakage near electrics or repeated tripping.
A symptom does not confirm the failed part
The actual model, fitting and observed stage help determine an appropriate next step. This page is not a diagnosis, an error-code database or an instruction to buy a component.
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